{"id":40600,"date":"2026-03-13T17:20:05","date_gmt":"2026-03-13T16:20:05","guid":{"rendered":"https:\/\/shop.atlantismoto.com\/garantia\/"},"modified":"2026-03-16T09:00:19","modified_gmt":"2026-03-16T08:00:19","slug":"garantia","status":"publish","type":"page","link":"https:\/\/shop.atlantismoto.com\/ca\/garantia\/","title":{"rendered":"Garantia"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40600\" class=\"elementor elementor-40600 elementor-40585\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae31e3b e-flex e-con-boxed e-con e-parent\" data-id=\"ae31e3b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c0c28 elementor-widget elementor-widget-text-editor\" data-id=\"b0c0c28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"color: #993300;\">Garantia del Producte AtlantisMOTO (Hardware i Programari)<\/span><\/h1>\n<p>Els nostres productes compten amb dues garanties independents, ja que legalment s\u2019han d\u2019oferir sota regulacions diferents:<\/p>\n<ol>\n<li><b>Garantia de hardware<\/b>: protegeix el client davant defectes de fabricaci\u00f3, fallades en components f\u00edsics i qualsevol incid\u00e8ncia relacionada amb el rendiment de l\u2019equip f\u00edsic instal\u00b7lat al vehicle.<\/li>\n<li><b>Garantia de software:<\/b> cobreix errors de programaci\u00f3, problemes d\u2019activaci\u00f3, funcionament de l\u2019aplicaci\u00f3, actualitzacions i suport t\u00e8cnic.<\/li>\n<\/ol>\n<p><b>Ambdues garanties tenen abasts, terminis i condicions diferents, que detallem a continuaci\u00f3<\/b>.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Garantia legal del hardware (b\u00e9ns de consum)<\/strong><\/span><\/h3>\n<p><strong>Protegeix el client davant defectes de fabricaci\u00f3, falles en components f\u00edsics i qualsevol incid\u00e8ncia relacionada amb el rendiment de l\u2019equip f\u00edsic instal\u00b7lat al vehicle.<\/strong><\/p>\n<p>Durada:<br>La garantia legal del hardware \u00e9s de 3 anys des de l\u2019entrega del producte.<\/p>\n<p><strong>Cobertures:<\/strong><\/p>\n<ul>\n<li>Falles d\u2019origen o manca de conformitat.<\/li>\n<li>Dret a reparaci\u00f3 o substituci\u00f3 del dispositiu sense cost per al consumidor.<\/li>\n<li>Si no \u00e9s possible reparar o substituir, dret a una reducci\u00f3 del preu o reemborsament.<\/li>\n<\/ul>\n<p><strong>Peces de recanvi:<\/strong><\/p>\n<p>Disponibilitat garantida durant 10 anys des que el producte deixi de fabricar-se.<br>S\u2019oferir\u00e0, sempre que sigui possible, la substituci\u00f3 del dispositiu per un producte nou de caracter\u00edstiques similars en cas de no disposar de peces de recanvi o que la reparaci\u00f3 sigui impossible.<\/p>\n<p><strong>Exclusions legals de la garantia:<\/strong><\/p>\n<ul>\n<li>\u00das indegut o negligent.<\/li>\n<li>Manipulaci\u00f3 no autoritzada.<\/li>\n<li>Danys accidentals o desgast natural.<\/li>\n<li>Danys provocats per una mala instal\u00b7laci\u00f3.&nbsp;<\/li>\n<\/ul>\n<p><b>Nota important:<\/b> La garantia del hardware no cobreix l\u2019adaptaci\u00f3 del producte a canvis tecnol\u00f2gics externs.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Garantia legal de l\u2019\u00fas del software i dels serveis digitals<\/strong><\/span><\/h3>\n<p><strong>Cobreix errors de programaci\u00f3, problemes d\u2019activaci\u00f3, funcionament de l\u2019aplicaci\u00f3, actualitzacions i suport t\u00e8cnic.<\/strong><\/p>\n<p><strong>Durada:<\/strong><\/p>\n<ul>\n<li>Garantia de 2 anys per a continguts i serveis digitals.<\/li>\n<li>Si el servei es subministra de manera cont\u00ednua durant un per\u00edode (ex.: 12 mesos de subscripci\u00f3), Atlantis IT \u00e9s responsable durant tot el per\u00edode contractat.<\/li>\n<\/ul>\n<p><strong>Cobertura:<\/strong><\/p>\n<ul>\n<li>Acc\u00e9s i funcionament conforme a all\u00f2 contractat.<\/li>\n<li>Lliurament d\u2019actualitzacions necess\u00e0ries per mantenir la conformitat.<\/li>\n<li>Correcci\u00f3 de falles o problemes no imputables a l\u2019usuari.<\/li>\n<\/ul>\n<p><strong>Exclusions legals de la garantia:<\/strong><\/p>\n<p>Certs canvis externs , com ara: actualitzacions del dispositiu on s\u2019instal\u00b7la o executa el software, modificacions en xarxes i\/o&nbsp; protocols de comunicaci\u00f3, ajustos realitzats per&nbsp; fabricants de plataformes m\u00f2bils,&nbsp; canvis en botigues d\u2019aplicacions, etc.&nbsp; poden influir en el funcionament del software.<\/p>\n<p><b>Aquests canvis depenen de tercers i estan fora del control d\u2019Atlantis IT. Per tant, no es consideren una falta de conformitat o un fal funcionament, i , en consequencia, queden exclosos de garantia<\/b>.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Garantia per la impossibilitat&nbsp; de prestar serveis digitals peri\u00f2dics inclosos en la subscripci\u00f3 anual<\/strong><\/span><\/h3>\n<p>Si l\u2019usuari contracta un servei digital per un per\u00edode fix (ex.: anual) i el servei deixa de poder prestar-se per causes no imputables ni al consumidor, ni a Atlantis, l\u2019usuari t\u00e9 dret a:<br>reducci\u00f3 del preu o reemborsament proporcional del per\u00edode no prestat,<br>encara que estigui dins o fora del per\u00edode de garantia del hardware o del software.<\/p>\n<h3><strong>Manteniment i Reparaci\u00f3 Post-Garantia<\/strong><\/h3>\n<p><strong>Programes addicionals de renovaci\u00f3 i condicions especials per a clients amb subscripci\u00f3 activa d\u2019Atlantis<\/strong><\/p>\n<p>A Atlantis IT, a m\u00e9s de complir amb totes les obligacions legals de garantia de b\u00e9ns de consum i software, oferim un pla addicional de servei postvenda per a casos fora de les garanties legals. Alguns casos poden ser:<\/p>\n<ul>\n<li>Canvis tecnol\u00f2gics externs (canvis en est\u00e0ndards de comunicaci\u00f3 o reasignacions normatives de freq\u00fc\u00e8ncies) que impedeixin el correcte funcionament del producte.<\/li>\n<li>Obsolesc\u00e8ncia tecnol\u00f2gica no imputable al fabricant, derivada de l\u2019evoluci\u00f3 tecnol\u00f2gica i\/o de les infraestructures.<\/li>\n<li>Fallades de hardware fora del per\u00edode de garantia, sempre que no siguin defectes de conformitat.<\/li>\n<li>Trencaments per cops, caigudes, danys accidentals, exposici\u00f3 a condicions ambientals no recomanades o manipulaci\u00f3 incorrecta per tercers no autoritzats.<\/li>\n<li>Danys derivats d\u2019instal\u00b7lacions posteriors o modificacions alienes al fabricant.<\/li>\n<li>Qualsevol altra circumst\u00e0ncia externa que impedeixi la reparaci\u00f3 o substituci\u00f3 gratu\u00efta per no estar coberta per la garantia legal.<\/li>\n<\/ul>\n<p><b>Programes especials de renovaci\u00f3 disponibles<\/b>:<\/p>\n<ul>\n<li>Descomptes exclusius en la compra d\u2019un producte nou o model equivalent.<\/li>\n<li>Preus especials per substituir el producte afectat per un de nova generaci\u00f3.<\/li>\n<li>Opcions d\u2019actualitzaci\u00f3 preferent per facilitar la continu\u00eftat del servei.<\/li>\n<li>Acc\u00e9s prioritari a campanyes de renovaci\u00f3 o millora del producte.<\/li>\n<\/ul>\n<p>El nostre equip est\u00e0 sempre disponible per ajudar-te a trav\u00e9s de qualsevol dels canals que trobar\u00e0s a l\u2019apartat <strong>&nbsp;<\/strong><br><a id=\"menurgdm\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/atlantismoto.com\/contacto\/\" href=\"https:\/\/atlantismoto.com\/ca\/contacte\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"V\u00ednculo CONTACTO\">CONTACTE<\/a> Si et trobes en alguna d\u2019aquestes situacions&nbsp;&nbsp;, posa\u2019t en contacte amb nosaltres per oferir-te suport addicional i continuar gaudint del millor funcionament possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Garantia del Producte AtlantisMOTO (Hardware i Programari) Els nostres productes compten amb dues garanties independents, ja que legalment s\u2019han d\u2019oferir sota regulacions diferents: Garantia de hardware: protegeix el client davant defectes de fabricaci\u00f3, fallades en components f\u00edsics i qualsevol incid\u00e8ncia relacionada amb el rendiment de l\u2019equip f\u00edsic instal\u00b7lat al vehicle. Garantia de software: cobreix errors [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-40600","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/pages\/40600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/comments?post=40600"}],"version-history":[{"count":0,"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/pages\/40600\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.atlantismoto.com\/ca\/wp-json\/wp\/v2\/media?parent=40600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}